Melbourne's SMBs are paying for five SaaS tools and manually copying data between all of them. We wire up what you already own — Zapier, n8n, Make — and build the small internal tools that remove the worst of the drudgery. Fixed scope, honest docs, and nothing that breaks silently.
Automation projects have a habit of creeping into a permanent hourly engagement. We scope it, price it, build it, and hand it over. You know the number before we start.
Zapier, n8n, Make — not because they're trending, but because they're what we use in production. We'll tell you which one suits your team's technical confidence and budget, not which one has the better affiliate program.
Every workflow gets a Loom walk-through, a written diagram, and an error-handling plan. When something breaks six months from now (it will), you're not starting from scratch.
Most automation builds ignore alerting. We wire error notifications into every workflow from the start — Slack, email, or PagerDuty — so you know when something stops before your customers do.
Scope is fixed at the start. No time-and-materials surprises. See the full automation service spec →
Melbourne has a dense layer of owner-operated businesses — trades, professional services, healthcare, food — that are running on Xero, HubSpot, and a spreadsheet named something_FINAL_v3. The tools are good. The connections aren't.
We built King Double Glazing's Instant Estimate calculator as part of their site rebuild — a multi-step quoting tool that shows a ballpark price before the contact form. Leads arrive with a budget number, spend less time on the phone qualifying, and close faster. That's not a Zapier workflow; it's a purpose-built tool that removed manual quoting from the sales process entirely.
Common Melbourne automation requests: Xero → HubSpot deal sync, job-booking confirmation flows, review request sequences, estimate calculators, lead-routing by suburb or service type, and Slack alerts when something goes wrong in production.
Visitors landed, saw no price, and left. We built a multi-step calculator — window type, number of panes, rough size — that generates a ballpark estimate inline before asking for contact details. Leads arrive with a number, have fewer objections, and close faster. No manual quoting for standard jobs.
Read the full case study →Zapier if you want something your team can maintain without a developer. It's the most intuitive, the most expensive at scale, and the most likely to have the native integration you need. n8n if you're comfortable with a bit of complexity or want self-hosted — the unit economics are much better for high-volume workflows. Make (formerly Integromat) sits in between: more visual and powerful than Zapier, cheaper per operation, slightly steeper learning curve. We'll recommend based on your team and your workflow volume, not on principle.
Yes. Xero is one of the most common integration requests from Australian businesses — we connect it to CRMs (HubSpot, Attio), project management tools (Notion, Airtable), and custom internal dashboards. We work within Xero's API limits and document every endpoint we touch.
Yes — HubSpot is in almost every quote we do. Common setups: lead forms routing to HubSpot and triggering Slack notifications, deal stage changes updating Airtable dashboards, Xero invoice creation on deal close, and onboarding sequences triggered by contact property changes. If you're on HubSpot Free, we'll tell you when a paid feature is the only clean path.
Yes — the Operator retainer covers ongoing automation work alongside site and SEO. If you just want automation maintenance, we offer a lighter monthly arrangement for monitoring, tweaks, and new workflows. Book a call and we'll scope what makes sense.
That depends entirely on what you're automating. A quoting workflow that takes 45 minutes per job and runs 30 times a week is worth more to fix than a monthly report that takes an hour. We'll map the time cost in the process audit and prioritise accordingly. If the automation can't pay for itself in under six months of time saved, we'll tell you that too.
Yes. When the off-the-shelf option genuinely doesn't exist, we build lightweight internal tools in Next.js, Retool, or Appsmith. King Double Glazing's Instant Estimate calculator is an example — a multi-step quoting tool that generates a ballpark price inline before asking for contact details. It's not a Zapier workflow; it's a purpose-built tool that removed the manual quoting step for standard jobs.
More questions? See the full automation service FAQ or book a 20-minute call.